Privacy Policy

1. Who We Are

This Privacy Policy explains how we process personal data in connection with the CRA Intel website, subscriptions, downloads, licensing, activation, support, and related software services. For privacy questions, contact us at info@craintel.com.

2. What We Collect

Depending on how you use CRA, we may process:

• website and technical data such as browser type, approximate device information, and basic logs;
• purchase and subscription data such as email address, plan, billing status, and payment-related identifiers from Stripe;
• license and activation data such as device identifier, platform, app version, activation timestamps, and subscription/session references;
• screening-related inputs you submit, including wallet addresses, transaction IDs, and graph requests, when needed to provide the requested output;
• support communications you send to us.

3. How We Use Data

We use data to:

• operate the website and provide CRA Lite and CRA Pro;
• process orders, manage subscriptions, and deliver licensing or activation;
• support sanctions screening, enrichments, and investigation workflows requested by the user;
• maintain service security, prevent abuse, and investigate technical issues;
• respond to support requests and legal or accounting obligations.

4. Why We Process Data

We process personal data where needed to perform our contract with you, pursue legitimate business interests such as security and fraud prevention, and comply with legal obligations.

5. Who We Share Data With

We may share limited data with service providers that help us operate CRA, including:

• payment processors such as Stripe;
• hosting, infrastructure, storage, and email providers;
• selected data or enrichment providers when needed to fulfill a wallet, txid, or graph request;
• authorities or advisers where disclosure is legally required or reasonably necessary.

We do not describe CRA as a personal identity profiling service. The product is designed to screen the wallet, transaction, or related request submitted by the user.

6. International Transfers

Some service providers may process data outside your country. Where required, we rely on appropriate safeguards for international transfers.

7. Data Retention

We keep purchase, subscription, licensing, activation, and support data for as long as reasonably needed to provide the service, protect the platform, and satisfy legal, accounting, or recordkeeping obligations.

8. Your Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or to lodge a complaint with a supervisory authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is the current version.